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embrace tech

Businesses large and small are investing in technology. More than ever, customers and other stakeholders expect to interact with digitized businesses through enhanced customer experiences, social media engagement, convenient online shopping, and much more. Thriving businesses are leveraging tech more than ever to focus on what’s important, to align resources and to measure what matters.

Find out how!

Time to Tech-Up!

Today’s businesses and consumers expect to be able to interact with businesses through digital tools and online technology. But according to a Deloitte small and mid-sized business (SMB) study* commissioned by Google a few years ago, 80 percent of these businesses were not taking advantage of even the basic digital tools. Not surprising, the top 20% of businesses that leveraged technology and digital tools realized significant benefits compared to businesses that didn’t. For starters, they:

  • Earned 2X as much revenue per employee
  • Experienced 4X the revenue growth over the previous year
  • Were almost 3X as likely to be creating jobs over the previous year
  • Had more than 6X the average employment growth rate
  • Were 3X as likely to have exported over the previous year

So what specifically did these businesses do that made such a difference and how can your business begin to enjoy the benefits of the technically engaged?



A basic necessity for any business is a website where customers can read about the business, its products and services, hours of operation, and any other important information they need to know. But that’s not all. Social media has become important to establishing and enhancing relationships that traditional “brick and mortar” businesses naturally developed. Find out how  >>


Coordinate & Collaborate

Whether small or mid-sized, it’s important to identify what is mission critical to the business, align team objectives and key results (OKRs) to those of the business, then identify metrics to measure what matters…and adjust as needed. This ensures resources are aligned on what matters to the success of the business, optimizes collaboration critical for innovation and minimizes wasted work. Find out more  >>



Effective organizations don’t get bogged down with the mundane. They automate much of the repetitive behind-the-scenes processes in marketing, sales, and customer support to focus on impactful customer experiences. Discover their secrets >>

*Unfortunately, there is no standard of what constitutes a small or mid-sized business. The US Small Business Administration definition of small business varies by industry, ranging from $1 million to over $40 million in total revenues and by employment from 100 to over 1,500 employees. For the purposes of its research, information technology research company, Gartner, defines small and mid-sized businesses (SMBs) by the number of employees and/or annual revenue. Small businesses have fewer than 100 employees and less than $50 million in annual revenue; midsize businesses are those organizations with 100 to 999 employees and/or make more than $50 million, but less than $1 billion in annual revenue. According to SalesForce, SMBs are defined as 2-200 employees and an annual revenue of less than $1 billion. For this study, Delotte surveyed 2000 businesses with less than 250 employees.

percent plus of businesses are small & mid-sized

Million small businesses in the U.S. (2019)

Million net new jobs created/yr by SMB in US (2019)

Percent of the total new jobs/yr are SMB in US (2019)

In this video you’ll see references to a report that Deloitte conducted for Google with over 2,000 small business decision makers in the US. The Connected Small Businesses report outlined what small business leaders considered to be the internal dividends and other perceived benefits of using digital tools, where small businesses were more or less likely to be using digital tools, and what barriers small businesses cite in not using digital tools more fully.

SMB Acceleration of Tech

In the fifth edition of the “Small and Medium Business Trends” report, it’s clear that more and more SMBs are embracing technology, convinced that their very own survivability depends on it.

e-commerce & data security

In our growing online and remote world, many SMBs are embracing technology to deepen customer relationships. Although online shopping reduces health issues, it introduces security concerns.

top 3 technology priorities

SMBs are investing in technology, but what is it that they are prioritizing? You may be surprised to discover that it’s different for growing businesses vs. stagnant or declining businesses.

Top 5 SMB tech solutions

Want to know what digital tools and technology software SMBs are using to run their businesses? The Top 5 hasn’t changed compared to last year but their ranking has. What’s changed?

Goal-setting Made Simple

If OKRs, KPIs, and the latest 3-letter labels make your head spin, you are not alone. Discover how you can simplify the important process of goal-setting and performance improvement.

Wireframe Kit provides a quick way to make wireframes that will match the Sections in any of our Super Themes.

This could be the start of a new service offering for your design company. A website tier offering 3 unique designs to your clients, while being able to be built quickly & easily from wireframes built with our accompanying wireframe theme.  Watch our video to learn more.

Who Is adopting digital tools?

Who Is adopting digital tools?

In 2017 Google commissioned Deloitte to conduct a study to understand what is preventing small businesses from using digital tools. Results showed the need to embrace technology, but many struggle with how to do it, which tools to use and how to measure success.

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